Your orders will be delivered to you within 72 hours after bank approval.

In case of a mishap caused by us, you will be notified based on your membership information.

That's why membership is complete and accurate information is important. Delivery is not possible on holidays, public holidays and weekends. All of the products you choose will be delivered to you by the courier company we have contracted with. 

The products you have purchased will be notified to you by a confirmation e-mail. dekoflame.com is an online shopping site. It allows multiple users to shop at the same time. Even though it is rare, it is possible for the consumer to buy the same product and the product may run out of stock. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be notified of the first date the product will be in stock.

If the product you have paid for online is out of stock, a waiting period of at least 4 (four) and at most 30 (thirty) days is allowed. If the product cannot be given to the consumer between these dates, the payment made is returned to him.